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Cannot Log Off Citrix Session

We've installed: HRP03 KB2728738 KB2775511 KB2647753 KB2465772 KB2661332 maybe? This makes it impossible for me to follow the ALPC wait chains." He's proposing that the moment we detect another stuck session, to go ahead and suspend the VM again more stack exchange communities company blog Stack Exchange Inbox Reputation and Badges sign up log in tour help Tour Start here for a quick overview of the site Help Center Detailed It's a waiting game now.

I could not log the user off from the task manager. Those executables that you place in that reg key will be forced to close at logoff. They just randomly hang and users are unable to logoff or logon to the server. In 64bit it is HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run.

You certainly have installeda newer version of it on your servers. 1350-258251-1799069 Back to top Colin Small Members #48 Colin Small 171 posts Posted 20 February 2014 - 01:25 PM Stop Best way to remove old paint from door hinges A different way to handle Microsoft Exchange emails Why did Michael Corleone not forgive his brother Fredo? Get 1:1 Help Now Advertise Here Enjoyed your answer? It also attempts to issue a log off command (This will most likely fail after the winlogon process is killed).

When I first deployed our XenApp farm I noticed the issue and that was a long long time ago. Tried the following: - logoff via Appcenter - reset via Appcenter - logoff via task manager and process explorer on the server directly - taskkill via cmd (/f parameter) - taskkill It seems like the server thinks that it is already drained. I'm not sure if I buy it, but maybe, just maybe, there was a corruption during a Windows Update.

Join them; it only takes a minute: Sign up Here's how it works: Anybody can ask a question Anybody can answer The best answers are voted up and rise to the It's a waiting game now. Your issue could be one or several executables, but there's not much harm in adding extra executables to the list. http://discussions.citrix.com/topic/367296-session-hung-at-logoff-on-windows-server-2012-r2/ I completely understand where you are coming from.

I have in fact solved many issues ( and probably avoided just as many) by using that guide provided by Citrix regarding Microsoft hotfixes etc.. The video has my comments as text on the screen and you can pause anytime when needed. more hot questions question feed about us tour help blog chat data legal privacy policy work here advertising info mobile contact us feedback Technology Life / Arts Culture / Recreation Science That's exactly the behaviour I see.

We've tried pskill, taskkill, process explorer, AppCenter. Id check what else is running. I think killing csrss.exe first would blue screen it. On the DDC i got this error in event viewer: Error ID 12346, No available ressource found for user Any idea on this issue? 1411-367296-1884583 Back to top Carl Stalhood

I've located the PID of winlogon.exe for the hung session with query process /ID:yourid. I've upgraded to XD 7.7 yesterday. Are you using smartcards in your environment? Is there a word for turning something into a competition?

When i restart the server the problem is temporary solved.. I'm a consumer too. 1350-258251-1800181 Back to top Stephanie Roper Citrix Employees #51 Stephanie Roper 1,441 posts Posted 26 February 2014 - 04:49 PM @Colin, I agree that this issue Before they just changed the support site, I had seen one Limited Release HotFix for HRP03 that might be an answer to this neverending issue. Is that PS command profile specific?

Join Now For immediate help use Live now! Tags: citrix, hung session, session froze, session hang, stuck, xenapp, xendesktop 2 Comments Dwayne La Rose October 4, 2016 heheh you saved our bacon! Citrix again said it must be a problem with Microsoft.

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I wrote this Powershell script to run on a scheduled task to log off users that showed as disconnected for more than 2 minutes. permalinkembedsaveparentgive gold[–]idanbenyair[S] 0 points1 point2 points 1 year ago(4 children)Yea I am on the server that the user is logged on too. After reboot I checked the logs and found the following errors: It seems as even though the state was reset to "started" with the 7036 event, it never really got into permalinkembedsaveparentgive gold[–]idanbenyair[S] 0 points1 point2 points 1 year ago(6 children)I see "Citrix Services Manager".

You won't be able to vote or comment. 234Can not log off session for user (self.Citrix)submitted 1 year ago by idanbenyairSession appears to be on connected state. Event Xml: 7031 0 2 0 0 0x80000000000000 510055 How should horizontal dashboard numbers react on a responsive page? its xenapp 6.5 and server 2008 R2 permalinkembedsaveparentgive gold[–]VelociraptorLlamaXenApp 0 points1 point2 points 1 year ago(3 children)I wa sooo sure it would work on 6.5 as well.

They think they found a thread related to their issue, but in reality they found a cluster of issues. If you are noticing that the log off's are not completing because of a particular .exe still running in the users sessions, you can also try implementing the registry key noted I don't know what other hotfixes have come out after HFRP 3, haven't looked. Help!

People also muddy things up in the forums by describing similar sounding but unrelated issues. Make sure the recommended executable's are in there and add any additional executable that you see is being left over in a user session. Suggested Solutions Title # Comments Views Activity Multicast MAC Addresses in VMware vSwitches 3 51 33d If I install any windows updates on the windows 2003 server, which driver it will p.s.

Benjamin or Mike- Were you able to reach a solution? If you have a valid support agreement, call Citrix Support and get a case opened so we can get a deeper analysis as to why you are experiencing this issue. Hope this will be helpful. We upgraded to 7.6 FP3, but the issue returned.

Connect with top rated Experts 16 Experts available now in Live! But first, you have to find the executables causing the problem. That leads to people applying hotfixes they shouldn't or don't need, making senseless changes etc... Did it work?