Don't have a SymAccount? If not, reference the following document for further troubleshooting: http://www.symantec.com/business/support/index?page=content&id=TECH102413&locale=en_US References "Which communication ports does the Symantec Endpoint Protection Manager 11.x use?" http://www.symantec.com/business/support/index?page=content&id=TECH102416&locale=en_US This document is available in the following Verify that the network can properly resolve the name of the computer running the manager. Education Services Maximize your product competency and validate technical knowledge to gain the most benefit from your IT investments. have a peek here
Create a SymAccount now!' Unable to Logon to Symantec Endpoint Protection Manager. Thank you for your feedback! TECH102769 August 2nd, 2013 http://www.symantec.com/docs/TECH102769 Support / Unable to Logon to Symantec Endpoint Protection Manager. Translated Content This is machine translated content Login to Subscribe Please login to set up your subscription. https://www.symantec.com/connect/forums/i-cant-login-symantec-endpoint-protection-manager-121
If the database is unavailable or cannot be accessed, you cannot log in. Solution Solutions provided as per cause: Verify the correct server name/port entered into the console and try again. Provide feedback on this article Request Assistance Print Article Products Subscribe to this Article Manage your Subscriptions Search Again Situation Why is logging into Symantec Endpoint Protection Manager producing the error: Verify that the server name and port are correct." Symptoms This error has more than one potential cause: The name/port entered into the console are incorrect.
The linked document can provide logs to indicate root cause. The name entered into the console is not able to be resolved to the correct computer. Supported Products A-Z Get support for your product, with downloads, knowledge base articles, documentation, and more. Information for: Enterprise Small Business Consumer (Norton) Partners Our Offerings: Products Products A-Z Services Solutions Connect with us: Support Connect Communities Security Center Find a Partner Events Webcasts Contact Us About
Error: "Failed to connect to the server, Verify that server name and port are correct". http://www.symantec.com/connect/forums/sepm-cant-login-console-0 Verify that it stays started. You are using the Remote Console, and the version of Java installed on the system is not compatible with the Remote Console. However, for compatibility with 1.6, the SEPM must be RU6 or later.
Close Login Didn't find the article you were looking for? http://ecoflashapps.com/cannot-login/cannot-login-ym-on-bb.html Error: "Failed to connect to the server, Verify that server name and port are correct". Try to start the Symantec Endpoint Protection Manager service in Service Control Manager. java version 1.5 and later are supported for the Remote Console.